SOME FACTS YOU MAY NEED TO KNOW ABOUT MOBILE

• To check Model no. of Nokia Handset- *#0000#.
• To check Model no. of Sony Ericsson Handset - press down the button available on the right hand side rim, which we normally use to decrease volume..
• To check Model no. of Samsung Handset- Just switch off the phone and switch it on again.
• Normally, model no. can be found inside the handset if you remove battery. .
• To protect phone from misuse due to theft-dial *#06# you will get a 16 digit no. Note that down. If you lost your mobile just call service provider n tells him this no. to block, then nobody else will able to use your cell phone.
• To save your mobile battery go to setting change brightness then your battery life will increase.
• User ID is alpha numeric & case sensitive. In order to change case you may use the # or * buttons on your handset (as applicable to your handset) to change the case. You may need to press # button for long Change case can be viewed on the top of the mobile screen.
• If you are trying to transfer MBS application, but not able to see Bluetooth device then check visibility of Bluetooth in customers’ handset. It may HIDDEN, change that in to shown to all mode.
• If while transferring application you get an error message “device full” then go to Bluetooth settings of your mobile handset and delete some devices.
• If while transferring application customer asks for pass key or pass code then tell him to enter any no.(e.g.12) then you also need to enter same no. in your handset.
• For BlackBerry handsets, please use menu button or Alt+ menu button to get the State Bank Freedom menu prompt.
• For MicroMax Q3 (Qwerty pad), basic application works
• In the case of HTC mobiles, you need to change to GPRS immediately on downloading the application.
• IPhones do not support external softwares. For IPhones, please use Mobile Banking Service through WAP (Wireless Application Protocol).
• For duel SIM handsets, please use first SIM of handset for Mobile Banking Service.
• If you do not find specific mbs application as per your mobile make ,you may download generic version (any phone) of MBS application, suitable for most of the mobiles other than touch phones, windows based, qwerty pads, blackberry etc.
• It is advisable to off automatic key guard if user is accessing Mobile Banking Service over USSD. It will prevent the unwanted cancellation of sessions. Sometimes, when we use MBS over USSD, we cancel sessions unwillingly when we try to unlock key guard.